topic Re: Spotify crashes when adding/removing tracks from playlist in Desktop (Windows)

Spotify crashes when adding/removing tracks from playlist

seanbateman7 — Tue, 17 Sep 2013 12:32:41 GMT

So I'm listening to a Radio, a song comes up that I want to add to a playlist, I click on teh album art and select add to playlist select the playlist then BAM music stops, dissapears. I'm rocking a W7 with plenty of memory (8core) NO reason for it to crash.

Also went to play Que to add the song Still crashes

If you can help it would be appreciated cause I'm getting angry.

[Edit - Title for clarity - Mod]

Re: Spotify Crashes when Adding music to Playlist from Radio

Peter__ — Wed, 11 Sep 2013 17:32:09 GMT

Hey! Welcome to the community 🙂

Does this happen on every track?

Peter

Re: Spotify Crashes when Adding music to Playlist from Radio

seanbateman7 — Wed, 11 Sep 2013 17:37:32 GMT

Yes, I've tried maybe 5-10 different songs (building a party playlist) All Rap.I don't genre should matter though

Re: Spotify Crashes when Adding music to Playlist from Radio

Peter__ — Wed, 11 Sep 2013 17:40:05 GMT

Strange, would you be able to let us know your Spotify client version number (Help > About)?

If you click on the version number it will copy it to the clipboard so you can just paste it here 😉

Peter

Re: Spotify Crashes when Adding music to Playlist from Radio

seanbateman7 — Wed, 11 Sep 2013 17:41:11 GMT

Can't copy paste, I'll type it

Version 0.9.1.57.ge7405149

Re: Spotify Crashes when Adding music to Playlist from Radio

Peter__ — Wed, 11 Sep 2013 17:43:19 GMT

Will try and remember to reproduce this later when I am near a Windows machine!

In the meantime if anyone else is having this issue - please post your details here 😉

Peter

Re: Spotify Crashes when Adding music to Playlist from Radio

crjstl — Wed, 11 Sep 2013 19:39:27 GMT

I am having the same problem... Has happened twice already today. Running Vista SP2 and have never had problems before. When I start Spotify back up, it remembers the song I was playing (even the time index) but doesn't have a record of me adding the song to the playlist. Hope they fix the bug!

Re: Spotify Crashes when Adding music to Playlist from Radio

kogotok — Wed, 11 Sep 2013 21:05:08 GMT

Have the same issue. Windows 7 64 bit, same version 0.9.1.57.ge7405149. Crashes after every second attempt to add a song to a playlist. Adding from Albums, not Radio.

I think, the problem may be in a planty of songs and playlists. At my lybrary are 2399 tracks and 125 playlists. I had the same problem at Android 2.3, with old version of Spotify. After updating I can use Spotify but now it´s permanently freezing my HTC One.

On Samsung Galaxy 3S GT - I9300 with Android 4.1.2 it crushes around 20 times per day. The prolem may be in 2 reasons.

1. I travel a lot and after changing mobile stations with other IP adress Spotify may crash.

2. When I open some sites with Flash or Java. The example is here http://dnevnik.se/

So, the last month was terrible with music. I understand that Spotify is the best musical player and search engine but could the Spotify team try to fix it as soon as possible?:)

Re: Spotify Crashes when Adding music to Playlist from Radio

Lashwood — Wed, 11 Sep 2013 21:07:21 GMT

Same problem, it keeps closing down whenever I add a song to my playlist. (Windows 7).

Re: Spotify Crashes when Adding music to Playlist from Radio

ressenburg — Wed, 11 Sep 2013 21:16:14 GMT

I have the same issue - only in reverse: when i try to remove a song from a playlist, Spotify "crashes".

Spotify, can you please look into this and address?

Re: Spotify Crashes when Adding music to Playlist from Radio

atechnz — Thu, 12 Sep 2013 05:52:37 GMT

Yeah Im getting the same issue.

If I add a song to a certain playlist, spotify just closes immediatly. No error message, nothing in the event log of windows. I restart spotify and its waiting on the same song at the spot it closed on.

It's not only if I add a song to a certain playlist, but since it's a collaborative one, if someone else adds a song to it, then it closes as well.

Windows 8 here. Just updated windows 8 this morning, perhaps that has something to do with it?

Re: Spotify Crashes when Adding music to Playlist from Radio

kogotok — Thu, 12 Sep 2013 06:33:33 GMT

Who has the same issue, how many songs and playlists do you have in Spotify?

Re: Spotify Crashes when Adding music to Playlist from Radio

JesperRx — Thu, 12 Sep 2013 07:50:59 GMT

I have. If I delete a track Spotify vanishes (Windows 7), no error message, no nothing. This is s annoying My autumn cleaning of my plaulists will take hours. I have three playlists, 1200 songs in total

Re: Spotify Crashes when Adding music to Playlist from Radio

Kalynndarcy — Thu, 12 Sep 2013 08:43:07 GMT

Exact same thing just started happening to me too, a few days ago. It crashes adding or removing songs in a playlist. Spotify is version 0.9.1.57.ge7405149. Using WIndows 7. The playlist has 294 tracks, bigger than any other one that I've had so far, but its also been doing it on some smaller playlists too. Perhaps its the number of playlists? With this one I just created I now have 8, but I doubt that's high. When it crashes removing a song, the song is still there when spotify loads back up. Then I can remove it without a crash, as long as I haven't started playing a song again. As soon as I start playing music though, the next attempt to remove or add a song will crash it again.

Spotify crashes when I delete tracks from a playlist

gilest — Thu, 12 Sep 2013 09:20:37 GMT

Mac OS X 10.8.4, MacBook Air 13inch.

Spotify 0.9.1.57

Here's what happens;

- play some music

- select some other tracks from the same playlist (not the one playing) and hit delete

- Spotify crashes

Also happens if I pause the music before pressing delete.

After restart, I'm able to delete the tracks. But next time I try the same task, the crash happens again.

Any ideas?

Re: Spotify Crashes when Adding music to Playlist from Radio

margj811 — Thu, 12 Sep 2013 09:51:51 GMT

Exact same thing happens to me aswell, when adding a track to a playlist spotify unexpectedly quits just like that.. I have spotify 0.9.1.57.ge7405149 🙂 Cheeers

Re: Spotify Crashes when Adding music to Playlist from Radio

margj811 — Thu, 12 Sep 2013 09:56:28 GMT

Edit, I have 50 playlists and the one im adding songs to have 1250 songs. I use macbook version 10.8.4

Re: Spotify crashes when I delete tracks from a playlist

Richard — Thu, 12 Sep 2013 10:15:58 GMT

Have you tried a reinstall? That can usually fix crashing issues like this.

If it keeps happening just let us know and we'll take a look at your account.

Re: Spotify Crashes when Adding music to Playlist from Radio

Dalhedaren — Thu, 12 Sep 2013 10:30:18 GMT

I have the same problem with Spotify crashing when trying to add a song to a list. It happens randomly though, not every time.

I use a Macbook Pro mid 2010 with OS X Lion 10.7.5

Re: Spotify crashes when I delete tracks from a playlist

elisavhout — Thu, 12 Sep 2013 11:18:56 GMT

I have the same problem, on both devices (both windows 7 with latest spotify version) where I use spotify. I first noticed this issue yesterday. I tried a fresh install of spotify on one of my devices, but this did not solve the problem.