topic Song Lists Won't Load in Desktop (Windows)

Song Lists Won't Load

cwelliver14 — Sat, 11 May 2019 23:11:11 GMT

Plan: Premium

Country: U.S.

Device: HP Envy & HP Elitebook

Operating System: Windows 8 & Windows 10, respectively

My Question or Issue

Whenever I go to a playlist on the webplayer, it will stop loading the songs after a certain point and only displays the spinning icon as if it's trying to load, but it never does. Same issue occurs when I click on the "Songs" link for my library. This issue does not appear to happen with the app on my phone.

Re: Song Lists Won't Load

OneByBoo — Sun, 12 May 2019 04:42:12 GMT

Hey there @cwelliver14,

thanks for posting !

This sounds very odd.

Please make sure your system is fully updated.

Try different network, web pages, incognito page etc to make sure this isn't a Spotify issue and might be a system issue.

Let me know what you find=)

Re: Song Lists Won't Load

cwelliver14 — Sun, 12 May 2019 15:25:49 GMT

Tried all of the above; issue is still persistent.

Re: Song Lists Won't Load

user-removed — Wed, 15 May 2019 10:59:23 GMT

Hey there @cwelliver14, thanks for raising this. This is an issue which we are aware of and looking into. Make sure to head to this thread: https://community.spotify.com/t5/Ongoing-Issues/Webplayer-limited-to-show-50-public-playlists/idi-p/4746609 - we will keep you posted in it and let you know as soon as we have any updates. Thanks!