Desktop app wont sync with mobile

DonAbarca — Wed, 29 May 2019 05:06:37 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello guys, I have a problem, recently I changed my cellphone to a new one and I logged in with my account on it. The problem is, since I use Spotify on the new phone I've been adding new songs to my Library without a problem but, when I go to my PC to use the program, all the songs I added won't appear. I uninstalled Spotify on my cellphone, my PC , I already played songs on my phone and selected the Play on PC option, but it shows them as if I had never added them (It has the plus symbol next to the cover of the album). What should I do?

Re: Desktop app wont sync with mobile

Jemi — Thu, 30 May 2019 11:57:37 GMT

Hey @DonAbarca, help's here.

It might take some time before the music synchronizes across devices. Make sure to try another network connection, and restart your devices.

Also make sure you're logged in on the same account on both devices. Double check that you're using the same login method and credentials.

Let us know how it goes 🙂

topic Desktop app wont sync with mobile in Desktop (Windows)

Desktop app wont sync with mobile

Re: Desktop app wont sync with mobile