Albums blank when offline

MissCasca — Sat, 22 Jun 2019 19:37:22 GMT

Plan

Premium

Country

Device

Operating System

Windows 10

My Question or Issue

I often use the desktop version of Spotify offline so I don't get distracted while working. I've got premium and been able to listen to my saved music offline fine until today. When I click the albums tab all my saved albums load but when I click on one it goes to a black screen with "please go online to load albums". Everything loads fine if I click on the songs tab, it's just a bit of a pain having to scroll through everything.

If anyone has any ideas for why this has suddenly happened and how I can fix it it would be appreciated.

Re: Albums blank when offline

guit-able — Tue, 02 Jul 2019 05:30:56 GMT

I have the same problem. It turns out that in the Songs tab, the Download switch is toggled off. So I am assuming all saved songs are deleted from the computer after the recent updates. I toggled it on and now downloading around 1400 songs which may take a while so I do not know yet if this will fix the problem.

topic Albums blank when offline in Desktop (Windows)

Albums blank when offline

Re: Albums blank when offline