topic Re: All playlists are empty in Desktop (Windows)

A playlists are empty

0l8haenz9g9ikyd — Sat, 13 Jul 2019 02:23:43 GMT

Plan

Free

Country

Italy

Device

Acer Aspire 3

Operating System

Windows 10

My Question or Issue

Good morning. Since yesterday night i can't listen music in my app Spotify for desktop! I see all the playlist empty included top 50 Italy etc.. If I log from the browser it works, the problem is in the app.

Can anybody help me please??

Re: A playlists are empty

davearies — Sat, 13 Jul 2019 09:02:21 GMT

I'm having the same problem

I tried to uninstall and re-install again and I tried also to reboot but it didn't work

I really don't know what to do

Dave

Re: A playlists are empty

0l8haenz9g9ikyd — Sat, 13 Jul 2019 22:43:02 GMT

Yea i tried all: log out, uninstall, restart pc.. but it doesn't work anyway..

ps: sorry for the topic title.. was "All playlist are empty"

Re: A playlists are empty

Sebasty — Sun, 14 Jul 2019 09:03:13 GMT

Hey @0l8haenz9g9ikyd and @davearies

Please try out the steps in this article (the hosts file method specifically), it could be that there are lines in hosts that block Spotify from working properly.

If that didn't help, try disabling your antimalware app (antivirus/adblocker).

Also if you have ever used an app called Ezblocker, it might cause such issues too - entries in hosts file and residual entries in regristry even when the executive app has been deleted. See this thread for more.

Let me know how it goes!

Re: A playlists are empty

davearies — Mon, 15 Jul 2019 10:00:59 GMT

thank you for your help

now it works

Re: All playlists are empty

0l8haenz9g9ikyd — Wed, 17 Jul 2019 03:43:00 GMT

Thank you Sebasty! I resolved with the first point!