https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4801024#M79376 <P><STRONG>Plan</STRONG></P><P>Premium&nbsp;</P><P><STRONG>Country</STRONG></P><P>Poland</P><P><STRONG>Device</STRONG></P><P>PC</P><P><STRONG>Operating System</STRONG></P><P>Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with it but then I could play barely nothing - it always appeared grey disc and that was all. Now I can't even search songs because the only information I get is that album/playlist is empty and if it's a single song, situation with grey disc repeats. I have no songs in my liked songs or any playlist either. I simply can't play any music from the app and I don't really know why.</P><P>I can also add that this is happening only in the app - web player is working, on the phone everything is perfect. I've had reinstalled the app many times and nothing has changed. My system is updated and Internet connection good.</P><P>I hope somebody could help me solve this issue.</P> Fri, 09 Aug 2019 17:47:24 GMT mineyy_xx 2019-08-09T17:47:24Z https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4801024#M79376 <P><STRONG>Plan</STRONG></P><P>Premium&nbsp;</P><P><STRONG>Country</STRONG></P><P>Poland</P><P><STRONG>Device</STRONG></P><P>PC</P><P><STRONG>Operating System</STRONG></P><P>Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I've had Spotify app for a long time and for about 3 or 4 months I have the problem with songs. It started when I couldn't play single songs so I could somehow deal with it but then I could play barely nothing - it always appeared grey disc and that was all. Now I can't even search songs because the only information I get is that album/playlist is empty and if it's a single song, situation with grey disc repeats. I have no songs in my liked songs or any playlist either. I simply can't play any music from the app and I don't really know why.</P><P>I can also add that this is happening only in the app - web player is working, on the phone everything is perfect. I've had reinstalled the app many times and nothing has changed. My system is updated and Internet connection good.</P><P>I hope somebody could help me solve this issue.</P> Fri, 09 Aug 2019 17:47:24 GMT https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4801024#M79376 mineyy_xx 2019-08-09T17:47:24Z https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4801204#M79380 <P><SPAN> </SPAN></P> Thu, 19 Mar 2020 20:02:50 GMT https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4801204#M79380 user-removed 2020-03-19T20:02:50Z https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4802147#M79405 <P>.</P> Sun, 20 Oct 2019 11:27:36 GMT https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4802147#M79405 mineyy_xx 2019-10-20T11:27:36Z https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4844518#M81101 Hi!<BR />Well to be honest, I can't find any of these folders. In Local I have only the folder "Microsoft" there it's "Windows". I can't find it either in Spotify's intalled folder.<BR />Also, when I download the app from the Microsoft Store the situation is the same. Sun, 20 Oct 2019 11:24:15 GMT https://community.spotify.com/t5/Desktop-Windows/Empty-Spotify/m-p/4844518#M81101 mineyy_xx 2019-10-20T11:24:15Z