topic Re: missing songs from desktop version in Desktop (Windows)

missing songs from desktop version

Volendrug — Sun, 28 Apr 2019 18:29:11 GMT

Plan

Premium

Country

Italy

Device

(Samsung Galaxy A50, assembled PC)

Operating System

( Android Pie, Windows 10)

My Question or Issue

Hello guys, i don't know if it is a personal problem or is an issue of the desktop version. In my Saved Playlist sometimes i cannot found some tracks, that i added previously on my Android device. If i search that missing songs i can find without problem, but i cannot listen it on my desktop device... Please help me...

Re: missing songs from desktop version

Jemi — Thu, 02 May 2019 14:08:41 GMT

Hey @Volendrug, help's here.

Sounds like there's some synchronization trouble between your devices. Let's try restarting your devices, and change network connection to see if that helps.

If not, reinstall the app on both devices.

Let us know how it goes 🙂

Re: missing songs from desktop version

Volendrug — Thu, 05 Sep 2019 09:35:18 GMT

The problem is that i have 2 desktop devices and 1 android device. I tried reinstall the app from one of my desktop devices, for the first 2 weeks everything seems to be ok, but after this amount of time the problema reappeared. So idk what i can do to synchronize my account.