topic Re: Proxy Auto Detect not working when changing networks in Desktop (Windows)

Proxy Auto Detect not working when changing networks

gt2847c — Sat, 04 Aug 2018 17:28:25 GMT

Plan

Premium

Country

Device

Operating System

Windows 10

My Question or Issue

Between the home network and work, the proxy setting has to be changed. I have a powershell script that updates proxy settings before putting the PC to sleep to travel to or from the office. When the PC wakes, all Proxy aware applications (browsers, Windows Store apps, etc.) all work properly with the updated settings except for Spotify. I have to restart Spotify for it to notice the proxy configuration change even though Spotify is configured for Auto Detect. It would seem that Spotify only checks this on initial launch and not when the network is changed or the PC wakes from sleep. It would seem that the Mac side of the house has the same problem https://community.spotify.com/t5/Desktop-Mac/Mac-Proxy-set-manually-works-only-after-program-relaunch-Proxy/m-p/515892#M214905

Windows provides a hookable event for return from sleep. You already have a function to restart Spotify when the proxy settings are changed (which is kind of silly, no reason this can't be dynamically handled like most other proxy aware applications), how about using your existing restart as the handler for a return event? Or even better, if you determine you are offline (which the app already does), if Auto Detect is configured, recheck the proxy config in the registry and have the app handle that?

Just my $0.02 worth... I write a bit of code for work, this part isn't rocket science...

Re: Proxy Auto Detect not working when changing networks

user-removed — Thu, 09 Aug 2018 06:07:19 GMT

Hi, @gt2847c!

I've asked a Spotify moderator to take a look at your issue. They will be able to take action on your feedback.

Thanks so much for getting in contact, and have a lovely day.

Re: Proxy Auto Detect not working when changing networks

user-removed — Thu, 09 Aug 2018 22:32:22 GMT

Hey @gt2847c, I'm back!

First of all, is there a possibility this issue only present after a Spotify client update or an OS update?

If not, feel free to submit an Idea via the Ideas Board and get the community to vote for the feature to be implemented.

Thanks, and have a lovely day!

Re: Proxy Auto Detect not working when changing networks

gt2847c — Fri, 10 Aug 2018 23:19:12 GMT

No, this isn't caused by OS update or app update. It happens every time I go between work and home. I get an (error code:4) message and have to restart the app.

I'll submit an idea.

Re: Proxy Auto Detect not working when changing networks

foxontherock — Wed, 09 Oct 2019 13:42:09 GMT

As a web developer, I have to close and open "Telerik Fiddler" a lot of time every day. It changes proxy settings. All other apps reacts correctly after opening-closing it, except spotify desktop that I have to always relaunch. I am sure you can fix it...