topic Spotify Won't Change Profile Picture in Desktop (Windows)

Spotify Won't Change Profile Picture

cyberkittay — Mon, 16 Dec 2019 07:14:18 GMT

Plan

Premium

Country

USA

Device

Laptop

Operating System

Windows 10

My Question or Issue

I have been trying to change my profile picture on Spotify and it will not change or update. When I "change" my profile picture it shows the image at first, but then immediately goes back to the original picture. After seeing that the profile picture won't change, I removed the picture to see if it would add my former profile picture and it won't anymore. I deleted the desktop app and redownloaded it and I still am having an issue.

Re: Spotify Won't Change Profile Picture

Mario — Mon, 16 Dec 2019 12:36:55 GMT

Hey @cyberkittay,

Thanks for posting about this here in the Community.

We actually created an Ongoing Issue about something like what you described.

You can check it here and click +VOTE if you feel like it represents what you're experiencing.

It'd be great if you followed the steps in the Status Update and let us know the required info.

We'll keep looking into it and keep you posted as soon as possible.

Meanwhile, we'll be here for anything else we can help with!

Re: Spotify Won't Change Profile Picture

playlistsunite — Thu, 09 Jan 2020 17:00:15 GMT

try uploading an image that’s 128x128 pixels. if you’re not sure of your image size (or you need to resize it), you can check/edit your image size on a Windows based desktop computer/laptop using the Paint application (click the Home tab > Resize > Pixels). if you’re using a Mac based desktop computer/laptop, use the Paintbrush application.