topic Re: Problem with the windows app in Desktop (Windows)

Problem with the windows app

roureta — Fri, 20 Dec 2019 23:40:05 GMT

Hello, I´m having a problem to log in with the windows app of Spotify.I received a message that says that the firewall is blocking spotify, and that I should try to change the proxy configuration, how could I do that?

Re: Problem with the windows app

spoti_user — Mon, 23 Dec 2019 22:37:12 GMT

maybe try this:
https://community.spotify.com/t5/Desktop-Windows/errorcode-4-cant-connect-to-internet-everything-else-works/m-p/4876175/highlight/true#M82546

Re: Problem with the windows app

roureta — Thu, 26 Dec 2019 22:52:55 GMT

Thanks! I´ve already solved the problem

Re: Problem with the windows app

Peter — Thu, 09 Jan 2020 10:23:41 GMT

Hey @roureta - glad to hear you were able to resolve this!

Do you mind letting us know what worked for you?

That way, other users with the same issue will be able to find an answer more easily.

Thanks - keep us posted!