topic Re: Musics stops after X seconds in Desktop (Windows)

Musics stops after X seconds

MatthiasB — Fri, 27 Dec 2019 08:44:48 GMT

Plan

Premium - Family

Country

Belgium

Device

Windows HP

Operating System

Windows 10

My Question or Issue

The music on my Spotify app stops playing every couple of seconds. I tried different solutions already, changing the cache folder, trying to find anything in the host file (there were no entries Spotify related), deleting and re-installing, restarting the computer, ... But none worked

Re: Musics stops after X seconds

Peter — Thu, 09 Jan 2020 10:34:36 GMT

Hey @MatthiasB - help's here!

Could you try reinstalling the app one more time, but this time making sure to follow the relevant steps listed for your OS in this Spotify Answer?

If that doesn't work, can you make sure you've tried downloading both the file on the Spotify website and the one in the Windows Store?

If you're still experiencing this issue, let us know the exact version of the Spotify app you're running and we'll look into it.

Thanks - keep us posted!