topic Desktop App Domain Needed for Whitelist in Desktop (Windows)

Desktop App Domain Needed for Whitelist

Cogorlopez — Thu, 09 Jan 2020 15:55:00 GMT

Plan

Premium

Country

USA

Device

Dell Latitude 7400 2 in 1

Operating System

Windows 10

My Question or Issue

Getting an error that our internet is blocking Spotify (error code 55). I'm looking for the domain that I would need to provide to have IT whitelist in order to use the desktop player

Re: Desktop App Domain Needed for Whitelist

interrupt21h — Thu, 09 Jan 2020 18:59:17 GMT

There are quite a few I notice:

All https/port 443

*.spotify.com
*.scdn.co (or at least i.scdn.co)
audio-ak-spotify-com.akamaized.net -- might want to just do *.akamaized.net
heads4-ak-spotify-com.akamaized.net
*.spotifycdn.net

If they add those rules and it still can't connect, I'd suggest running Fiddler and inspecting the traffic that's getting blocked from the Desktop app.