topic Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes in Desktop (Windows)

Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

lord_lol — Thu, 16 Jan 2020 16:46:56 GMT

Plan

Premium

recently upgraded from Free and never had any problems before

Country

Germany

Device

Computer

Operating System

Windows 10

My Question or Issue

I recently upgraded from Spotify free where I never had any problems.

When I upgraded (in December) I marked 2 playlists to be downloaded and at the beginning everything was working fine.

But in the last weeks Spotify completely stopped working on my PC.

When I start Spotify, most of the time it instantly crashes again. But sometimes (very very seldom) it stayed open and I was able to actually use it.

I installed and uninstalled both the Microsoft Store version and the version from the website several times but same problem for both.

I observed in the task manager that when I start Spotify, it starts taking up RAM until about 3.5 GB and then crashes.

How can I fix this?

Re: Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

kmankashani — Fri, 17 Jan 2020 21:52:12 GMT

I have the same exact issue.

Installed Microsoft Store or Desktop version. Both same issue.

Tried --disable-accelerated-fixed-root-background added to the shortcut thinking its due to some hardware acceleration issue. But no fix.

Updated windows and graphics cards.

Tried clean installs by deleting appdata folders, but issue has been happening over the past two weeks.

Open Spotify, RAM spikes, and loads a black window and closes.

Re: Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

kmankashani — Mon, 20 Jan 2020 18:02:54 GMT

Any others having this issue? I've tried all the workarounds and solutions. I think a Windows update or some PC configuration has broken the windows application.

Re: Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

mesmerize07 — Tue, 21 Jan 2020 03:29:03 GMT

Yes I have the exact same problem! I've uninstalled and re-installed the desktop app multiple times, and see the same RAM-hogging behaviour until Windows (I assume) shuts it down

Re: Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

mesmerize07 — Tue, 21 Jan 2020 03:56:01 GMT

Found this other thread, looks like the issue with the new version(s) has been happening since a couple of weeks ago. Will follow that thread instead: https://community.spotify.com/t5/Desktop-Windows/Spotify-attempts-to-open-then-just-shuts-down/td-p/4874892

Re: Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

Joub — Wed, 08 Apr 2020 06:28:32 GMT

Same Issue

Windows 10 1903

Try to run with no Hardware Acceleration via Shortcut command line

Try to Flush Registry,APPDATA

Web player OK