topic Re: Desktop App [Windows 7] NOT PLAYING ANY SONGS in Desktop (Windows)

Desktop App [Windows 7] NOT PLAYING ANY SONGS

carolinamaciel — Wed, 12 Feb 2020 01:30:13 GMT

Plan

Premium

Country

Brazil

Device

Dell Vostro

Operating System

Windows 7

My Question or Issue

I have been using the desktop app since I've started using Spotify and I've never had any issue before. But now the desktop app just won't play any song! I've tried to update, reinstall the app multiple times! And I have already tried to delete the "host" file (C:\Windows\System32\drivers\etc), but that did not work either!

I don't know what else to do or try.

The app is working fine on my Android app and I can listen the songs when I use spotify on web browser, but on my PC the app does not work.

Please help me!

Re: Desktop App [Windows 7] NOT PLAYING ANY SONGS

Sebasty — Wed, 12 Feb 2020 16:24:33 GMT

Hey @carolinamaciel

I would suggest checking if your audio device is set to be default. Spotify uses what's default.

1. Right-click on speaker icon on taskbar;

2. Open Playback Devices;

3. Highlight whichever device you're using and click on the Set Default button.

4. Hit Apply and OK.

If that didn't work yet, please let me know if Spotify pops up any error messages, or if the progress bar of the current song moves at all.
Also, what antivirus program are you using? Some may protect so well they sometimes block more than needed 🙂

Let me know how it goes!

Re: Desktop App [Windows 7] NOT PLAYING ANY SONGS

carolinamaciel — Mon, 17 Feb 2020 15:25:38 GMT

Thank you for your support! I dit what you suggested and now It's working again!

Re: Desktop App [Windows 7] NOT PLAYING ANY SONGS

Manu28Manu — Mon, 17 Feb 2020 19:53:30 GMT

Oi. O meu problema ainda continua. Me ajuda. 😕

Re: Desktop App [Windows 7] NOT PLAYING ANY SONGS

Manu28Manu — Mon, 17 Feb 2020 20:03:03 GMT

Eu já tentei e não funciona. Me ajudem!

Re: Desktop App [Windows 7] NOT PLAYING ANY SONGS

be_quick — Mon, 20 Apr 2020 13:08:14 GMT

Still not working for me ...