topic Re: Spotify Play Music Bug in Desktop (Windows)

Spotify Play Music Bug

RJKuker — Fri, 24 Jan 2020 10:56:17 GMT

eNone of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Device

Operating System

Windows

My Question or Issue

When I try listening on my music at my playlist, suddenly The player plays Purple Hills from Kaisa and then muted it. Idk why because I didn't play anything from Kaisa which is VERY VERY annoying to me.

Re: Spotify Play Music Bug

user-removed — Fri, 24 Jan 2020 11:51:02 GMT

Hey,

try to re-login to your account and play the playlist again.
Do you listen to the playlist by shuffle? More information would be great, maybe we can find a more specific way to help..

Greets

Re: Spotify Play Music Bug

Shelleyromey — Fri, 24 Jan 2020 16:30:07 GMT

Same thing happening to me. Same song. I’ve never even heard of it. I logged out of all accounts and changed my password, hopefully that helps

Re: Spotify Play Music Bug

valentin_moisa — Fri, 24 Jan 2020 17:23:42 GMT

The same thing happened to me today twice and it was the same song which I never heard about. I was listening on shuffle from a playlist created by me, and that song came on in the middle of the song I was listening to, not even after it finished.

Re: Spotify Play Music Bug

displeased1 — Sat, 25 Jan 2020 07:48:25 GMT

I have the same problem. No way to contact Spotify about it. Im guessing it is a way for Spotify to generate revenue and promotion for selected artists (they probably pay for the privilege). This is advertising and contrary to a promise of an ad free premium experience. If it persists I will probably cancel my subscription.

Re: Spotify Play Music Bug

RJKuker — Sat, 25 Jan 2020 11:54:16 GMT

I think the same thing too. So I canceled the subscription

Re: Spotify Play Music Bug

valentin_moisa — Sat, 25 Jan 2020 17:23:10 GMT

I come with updates to this. After the incident I went to the artist page and selected “don’t play this artist”. Now, when I’m listening the music suddenly stops and exits my playlist, like it’s trying to play that song but it stops. To add to this, there are 5 random albums showing in my “recently played” tab which I never listened or clicked. In 10 minutes the music stopped twice and I had to reach my phone to play it again, not convenient while driving. It starts to get really annoying and I feel like I’m being hacked or something.

Re: Spotify Play Music Bug

Shelleyromey — Sat, 25 Jan 2020 18:07:12 GMT

I stopped play on all devices, changed my password and logged back in and haven’t had trouble.

Re: Spotify Play Music Bug

RJKuker — Mon, 17 Feb 2020 05:57:41 GMT

It's been a month since I leave spotify because of this bug. Then I try to reinstall again and make sure the bug isn't happened again. And fortunately they did. I don't know if Spotify developer already fix this or the app fixing itself but I make sure I would to resubscribe spotify next month

Re: Spotify Play Music Bug

valentin_moisa — Mon, 17 Feb 2020 06:08:30 GMT

What I did was log out of all devices and change the password and it solved the problem for me.