topic Re: Spotify ad (WinzipDriverUpdater) contains malware. in Desktop (Windows)

Spotify ad (WinzipDriverUpdater) contains malware.

SpotifyHero — Tue, 31 Mar 2020 16:53:56 GMT

Plan

Free

Country

Norway

Device

Operating System

(Windows 10)

My Question or Issue

Spotify displayed an ad for WinzipDriverUpdater and when i clicked the ad my Malwarebytes Antimalware blocks the webpage saying it contains malware and then shuts down the webpage.

Is the ad redirecting me to a page full of virus and malware ?

I thought Spotify was free from viruses , but now i'm not so sure anymore ?

Why use ads that redirects to virus pages ?

I know i use the free version and there are no ads in premium, but seriously ?

The free users do not deserve virus and malware just because they do not have premium !

Re: Spotify ad (WinzipDriverUpdater) contains malware.

Elena — Wed, 08 Apr 2020 10:31:57 GMT

Hey there @SpotifyHero!

Thanks for flagging this with us and kudos on your username 😁

Rest assured the privacy and security of our customers' data is always the highest priority.

We'll just need a bit more info about the ad you've seen so that we'd able to report this further.

Can you let us know the following details:

The exact version of your Spotify App (for example 1.1.28)
Rough time/date you heard the advert
Is it a visual or audio ad?

We'll investigate this further once we get a bit more details. Keeping an eye out for your reply.

Take care!

Re: Spotify ad (WinzipDriverUpdater) contains malware.

SpotifyHero — Wed, 08 Apr 2020 19:21:32 GMT

I just found out that i received an e-mail when i logged in to my account earlier so now i believe i can tell exactly when i received the ad containing malware.

The exact version of your Spotify App (for example 1.1.28) = 1.1.29.592.gf0779179
Rough time/date you heard the advert = I received an e-mail saying i logged in to my account “Mar 31, 2020, 5:59:42 PM CEST” (so that means that i had to receive the ad containing the malware some time just before i logged in to my account) , hope that helps ?

Is it a visual or audio ad? = It was a visual ad (Nothing happened as long as i didn’t press the mouse button on the ad, but as soon as i clicked the mouse button on the ad it redirected me to a website and the malwarebytes antimalware software blocked the connection saying the website contained malware)

Re: Spotify ad (WinzipDriverUpdater) contains malware.

Elena — Thu, 09 Apr 2020 13:13:04 GMT

Thank you @SpotifyHero!

We've now reported this to the right team here.

Hopefully it will be fixed soon, but do let us know if you stumble upon the ad in the upcoming week so that we could look into it further.

We'll be here if you have any other questions 🙂

Re: Spotify ad (WinzipDriverUpdater) contains malware.

SpotifyHero — Fri, 10 Apr 2020 17:20:41 GMT

Thanks for taking this seriously !