Music Refuses to Play

Crispyyy — Mon, 13 Apr 2020 12:00:52 GMT

Plan

Premium

Country

UnitedStates

Device

Windows PC

Operating System

Windows 10

My Question or Issue

When opening spotify earlier today i noticed i couldnt download a certain song. I removed the song from my playlist and re added it, didnt work. i tried reinstalling spotify and was greeted with a message saying "firewall blocking spotify yada yada" i disabled my firewall and i was able to log in and everything works, i prefer to renable my firewall seeing as how i kind need it for saftey. when i renable it my music refuses to play, spotify has the ability to use both private and public networks. ive tried adding a rule both inbound and outbound, didnt work. the only option i have is to disable firewall but i dont exactly feel comfortable doing that. everything on my phone works perfectly fine.

Re: Music Refuses to Play

Ivan — Tue, 14 Apr 2020 10:01:48 GMT

Hey there @Crispyyy,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Do you mind sending us a screenshot showing the exact error message you receive?

Just attach the image to your next response to us. This way we can take a closer look at the issue.

We'll look out for your reply.

topic Re: Music Refuses to Play in Desktop (Windows)

Music Refuses to Play

Re: Music Refuses to Play