topic Re: Skips All Tracks in Desktop (Windows)

Skips All Tracks

KTofKashyyyk — Mon, 13 Apr 2020 21:48:32 GMT

Spotify plays fine on my phone and has on my computer til today. I try to play a playlist and it skips to the next song then the next and the next and so on until the end and it says "spotify cant play this right now".

I've reinstalled a few times, updated my computer, checked drivers, checked audio output source, my computer is not even a year old so I'm not sure what the issue is. I've browsed the spotify community but haven't found a solution that works for me, I'd appreciate and suggestions.

Re: Skips All Tracks

Ivan — Tue, 14 Apr 2020 10:14:00 GMT

Hey there @KTofKashyyyk,

Thanks for reaching out - we’re here to help!

Most common issues with the app can really be fixed with a quick reinstall.

In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your device.

Check out this help page in order to find the steps for clean reinstall on the affected device.

If it doesn’t do the trick, we’ll provide you with further help.

Hope this helps. Let us know how it goes.

Re: Skips All Tracks

KTofKashyyyk — Tue, 14 Apr 2020 14:41:49 GMT

Thanks I'll try to do a clean reinstall and see if that works.

Re: Skips All Tracks

KTofKashyyyk — Tue, 14 Apr 2020 17:41:50 GMT

Ok I did a clean reinstall and made sure I have no extra spotify files on my computer and still does the same thing.

Re: Skips All Tracks

Twisp — Tue, 14 Apr 2020 17:43:04 GMT

Seeing as several users here are having this problem now maybe it's time to start looking into if it's a widespread problem.

Re: Skips All Tracks

KTofKashyyyk — Tue, 14 Apr 2020 17:50:23 GMT

I'm chatting with an agent hoping they can figure it out.

Re: Skips All Tracks

Twisp — Tue, 14 Apr 2020 18:58:47 GMT

@KTofKashyyyk I fixed it by changing my playback device to another one and then back again. Why this would solve anything I have no idea but then again this app is a mess.

Right-click speaker icon by the clock > Sound settings > Change output device to anything but your current one > Play a song > Change back to your main device.

No idea what one can do if they don't have more than one output device though...

Re: Skips All Tracks

KTofKashyyyk — Tue, 14 Apr 2020 19:14:46 GMT

I had actually tried that as well with no luck at all. Turns out I had to reinstall my audio driver i assume it got corrupted somehow. Everything works good now. Thanks for your suggestions and assistance!!

Re: Skips All Tracks

Ivan — Wed, 15 Apr 2020 06:42:56 GMT

Hey @KTofKashyyyk,

Thanks for keeping us in the loop.

We’re happy to hear this is fixed for you. Now you can enjoy your music with Spotify.

Thank you and take care!