topic Re: Will not open.... in Desktop (Windows)

Will not open....

Nizzaman — Sat, 18 Apr 2020 20:31:04 GMT

Plan

Free/Premium

Country USA

Device

Dell Laptop

Operating System

Windows 10

My Question or Issue

I keep getting an error message when I attempt to open the app. I completely uninstalled and reinstalled and same message (included in attached screenshot).

Re: Will not open....

OneByBoo — Sun, 19 Apr 2020 10:06:09 GMT

Hi there @Nizzaman,

thanks for reaching out !

Please try and perform a clean reinstall of the app using the steps provided here, which will lead to the installation of the official Microsoft version of the app.

Let me know how it goes 🙂