topic Re: Profile name in Desktop (Windows)

Profile name

onebyone — Tue, 21 Apr 2020 04:59:43 GMT

Plan

Premium

Device

Operating System

Windows 10

My Question or Issue

How to change this to display my exact username because I find it's very annoying , or is this a feature I have to live with as a Premium user ?

Re: Profile name

Mario — Tue, 21 Apr 2020 06:27:58 GMT

Hey @onebyone,

Thanks for reaching out about this here in the Community.

It'd be great for you to use the mobile app (which you can download here) to update your display name since it won't be possible with the desktop one. One you access your account using the mobile app, do the following:

Tap Home then Settings.
Tap View profile.
Tap EDIT PROFILE.
Tap your display name to change it.
Tip: You can also add or change your profile photo here.
Tap Save.

Hope you'll find this useful. Let us know if there's anything else we can help with and have a nice day!

Re: Profile name

onebyone — Tue, 21 Apr 2020 06:42:12 GMT

thanks for your reply , I've just tried to change my username in the Mobile App but then I check the Desktop app and its still the same (the one I circle in the included image)

Re: Profile name

Mario — Tue, 21 Apr 2020 07:08:41 GMT

Hey @onebyone,

Thanks for your reply 🙂

Would you mind logging out and then back in on desktop? This should help your account sync with the desired changes.

Let us know how it goes. We'll be here if there's anything else we can help with!