Desktop UI A/B testing web player UI

Chatty — Fri, 08 May 2020 14:37:48 GMT

Plan

Premium

Country

Netherlands

Operating System

Windows 10

My Question or Issue

I recently had to switch to a new account, and when I logged in to the desktop app on this new account, the UI changed. It now looks like the web player UI instead of the traditional UI of the desktop app. After talking to support, it appears that this is part of some A/B testing, as others have noted here:
https://community.spotify.com/t5/Desktop-Windows/Unable-to-edit-playlist-cover/td-p/4948369#
https://community.spotify.com/t5/Live-Ideas/Desktop-Allow-an-optional-switch-between-desktop-and-web-player/idi-p/4939463#

As a paying premium subscriber, I would like the option to opt out of this ridiculous forced A/B testing. The web player UI is severely limited, as noted in the second link above. I cannot even select multiple songs using ctrl+A or shift+click. I had to use a third-party app (spotmybackup.com) to copy a playlist from my old account. Using the new UI, I would have had to select each of my 1000 songs individually, and add them to a new playlist. To the people at Spotify running this A/B test: your test has failed. Please let me use the fully featured desktop UI again.

Re: Desktop UI A/B testing web player UI

HurleybirdJr — Thu, 13 May 2021 09:53:31 GMT

If you're not a big fan of the new UI, as the majority from what I've seen aren't either, check the r/Spotify and follow the pinned post on there. I'd recommend checking the comment made by u/Reubzen which I've found to be of real help. I imagine a moderator/community member will give some vague advice but this seems to be the only way to revert for me at least. Hope that helps 🙂

topic Desktop UI A/B testing web player UI in Desktop (Windows)

Desktop UI A/B testing web player UI

Re: Desktop UI A/B testing web player UI