topic Problem with my Spotify Favorite Songs in Desktop (Windows)

Problem with my Spotify Favorite Songs

Domme6789 — Sat, 09 May 2020 16:58:43 GMT

Plan

Free

Country

Germany

Device

WIndows 10 and iPhone

My Question or Issue

My Issue is everytime I play my favorits songs not in shuffle its playin like 5-6 songs then advertisments come and then the playlist starts at the begin everytime but when i play it in shuffle the bug isnt there.

Again in German:

Also immer wenn ich meine Lieblingssongs abspiele dann werden immer so viele abgespielt bis zur werbung und nach der Werbung beginnt es wieder von oben ich habe keine ahnung warum es so ist aber es nervt, aber wenn ich die Lieblingssongs auf shuffle höre ist es nicht so.

Re: Problem with my Spotify Favorite Songs

MichaelJerzak — Sat, 09 May 2020 17:13:17 GMT

Have you tried logging out and back in?

Re: Problem with my Spotify Favorite Songs

Domme6789 — Sat, 09 May 2020 19:10:41 GMT

No that didnt worked.

Re: Problem with my Spotify Favorite Songs

Ivan — Sun, 10 May 2020 08:20:01 GMT

Hey there @Domme6789 and @MichaelJerzak,

Thanks for reaching out to the Community about this.

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button.

Make sure you follow the steps provided under Status Update as well.

It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

Hope this helps. Let us know if you have any more questions.