topic Re: Song stuck in queue in Desktop (Windows)

Song stuck in queue

philitup321 — Sat, 22 Sep 2018 21:32:37 GMT

Plan

Premium

Country

USA

Device

Operating System

Windows 10

My Question or Issue

Hello! I have recently had an issue where whenever I launch Spotify, it automatically adds a song into my queue. Every single time I launch Spotify. It's a completely random song that I queued a long time ago, and now it seems like it can never leave. I tried reinstalling and it still doesn't resolve the issue.

Re: Song stuck in queue

Guido — Tue, 25 Sep 2018 09:02:14 GMT

Hey @philitup321.

Thanks for getting in touch!

Have you tried to reinstall Spotify? You can read here how to do this.

If that doesn't help, we'd like to find out if this is something account or device related. So could you let us know if the same thing happens when you log in on a different device of yours?

Looking forward to your reply 🙂

Have a nice day!

Re: Song stuck in queue

philitup321 — Wed, 26 Sep 2018 05:01:12 GMT

Yes! I think I mentioned it in the original post, but yet I have tried reinstalling multiple times. It also seems to be device specific, as when I play music on my phone, this doesn't happen.

Re: Song stuck in queue

Katerina — Wed, 26 Sep 2018 06:31:44 GMT

Hey there @philitup321,

Thanks for getting back in touch with this and clarifying.

Since, as you mention, this only occurs in your desktop device, we'd recommend performing a clean reinstall of the app this time.

Here's how to do so:

Open Spotify and click File in the menu bar. Select Exit.
Click the Start button. Select Settings.
Open System.
Click Apps & features, then select Spotify.
Click Uninstall. Click Uninstall again in the pop-up to confirm.
Head here and click "Remove all offline devices".
On the Start search bar, type %AppData% and hit enter. This should open up AppData\Roaming.
In the new window that opens up make sure there's no Spotify folder showing up. If there is, you can delete it.
Make sure that there is no Spotify folder left in AppData\Local as well.
Download and install Spotify from the Windows Apps store.

Let us know how that goes!

Re: Song stuck in queue

tasiajudd — Wed, 21 Aug 2019 19:16:41 GMT

I have the same problem but it persists across devices. Lots of device restarts, unistall and reinstalls. Nothing fixes the issue. A discography that was queued months ago is forever in my queue and it's SO ANNYOING. It's easy to clear everything on a computer, but on a phone I have to go through and manually click each song to remove from the queue.

Re: Song stuck in queue

epom46 — Wed, 28 Aug 2019 22:21:40 GMT

I also have this problem across devices, despite uninstalls and restarts - veryyyy annoying, would love a solution!!

Re: Song stuck in queue

Stunnaben — Thu, 05 Sep 2019 13:04:08 GMT

Same exact thing here. What is worse, is that now it seems an album is stuck in there as well. I just want to be able to play music where I can not have this happen. It is across 4 devices I have spotify on, depending on being home, mobile, laptop, or office. Any solution would be helpful. This is probably an error script, but months now it's happening.

Re: Song stuck in queue

Adiegrace — Wed, 13 May 2020 23:24:04 GMT

Has this been solved? Same problem here. Sounds like installing and reinstalling does not work.

Re: Song stuck in queue

abnsmith — Wed, 07 Oct 2020 18:34:49 GMT

I have 'Take On Me' by aha reappear in my queue whenever I launch Spotify, on both mac and iPhone, and it comes on at the most inappropriate times. Bump for Spotify to resolve this issue, please!

Re: Song stuck in queue

Ver — Thu, 08 Oct 2020 07:26:14 GMT

Hey folks,

Thanks for getting in touch with us 🙂

Can you give these steps a go and run a clean reinstall on your devices? Sometimes the cache can lead to different issues. In this article there are some additional troubleshooting steps.

If the issue persists, you can try with another account. That way we can see if it's an account-related issue.

Keep us posted! If you have questions, we are here for you.