topic Re: [BROWSE] Browse menu doesn't load anything in Desktop (Windows)

[BROWSE] Browse menu doesn't load anything

exo005 — Fri, 15 May 2020 13:43:22 GMT

Plan

Family Premium

Country

Indonesia

Device

PC (Desktop)

Operating System

Windows 10

My Question or Issue

So it happened since 8 days ago. My Browse menu didn't load anything. I checked my internet connection and it was fine. I've tried to reinstall it a few times, still didn't work (Both from website or Microsoft Store). I don't know what's the problem because it was fine before. I've tried on my phone maybe there is a problem with my account, but after I tried it on phone, the Browse was totally fine. So I assume there is something wrong with the Windows (Desktop) version.
Hope it will be fixed soon.
Screenshot attached.

Re: [BROWSE] Browse menu doesn't load anything

OneByBoo — Fri, 15 May 2020 14:53:56 GMT

Hi there @exo005

thanks for reaching out !

Are you experiencing the same issue on all of your devices ?

Thanks 🙂

Re: [BROWSE] Browse menu doesn't load anything

exo005 — Fri, 15 May 2020 16:24:04 GMT

Nope.
It works well on my phone, everything is normal.
But I've tried both on my PC and laptop using Spotify Windows version, the Browse didn't load anything.
I also tried to switch my internet connection with my mobile data by tethering it, still didn't load anything on both my PC and laptop.
But everything else than Browse is fine, it's only the Browse menu on Desktop version that doesn't work.

Re: [BROWSE] Browse menu doesn't load anything

andychuzhu — Fri, 15 May 2020 16:34:17 GMT

I have the same problem on WIN10 and MAC

Re: [BROWSE] Browse menu doesn't load anything

exo005 — Sat, 16 May 2020 09:25:24 GMT

So, I tried to contact some of my friends just to figure out what the problem is.
And then, apparently, my friend also has the same issue as me. Proof attached.
So, can someone from Spotify check the problem?