topic Queue keeps disappearing in Desktop (Windows)

Queue keeps disappearing

ws1482 — Fri, 15 May 2020 22:25:58 GMT

Plan

Free

Country

USA

Device

Operating System

Windows 10

My Question or Issue

After an ad plays, all the songs in queue keep getting erased. Very annoying bug

Re: Queue keeps disappearing

Ivan — Sun, 17 May 2020 07:33:06 GMT

Hey there @ws1482,

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your PC.

Check out this help page in order to find the steps for clean reinstall on the affected device.

If it doesn’t do the trick, we’ll provide you with further help.

We'll look out for your reply.

Re: Queue keeps disappearing

morcejo — Tue, 19 May 2020 01:41:49 GMT

Hi, I installed the client last week and it's happening to me all the time... 😞