ERROR CODE 12

hroselloj — Mon, 25 May 2020 10:54:43 GMT

Plan

Premium

Country

SPAIN

Device

(Sony VAIO)

Operating System

(Windows 10)

My Question or Issue

I used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, but i have 400 GB left. I tried to uninstall the app and install it back again but nothing, it stills shows up the same message. PLEASE HELP!!

Re: ERROR CODE 12

Elena — Wed, 27 May 2020 09:36:21 GMT

Hey there @hroselloj!

Thanks for reaching out to us and welcome to the Community! We'll be happy to help you sort this out.

You could start with a clean reinstall with the steps here to make sure that all old files that might be causing trouble are gone.

It's also important that you re-download it from the Microsoft store.

Give your device a quick restart before you start the newly installed app.

In case the issue persist, feel free to send us a screenshot of the error message you're getting and let us know if you can use our web player.

We'll be on the lookout for your reply.

topic ERROR CODE 12 in Desktop (Windows)

ERROR CODE 12

Re: ERROR CODE 12