topic Local Files show Wrong Playtime in Desktop (Windows)

Local Files show Wrong Playtime

XEnderFaceX — Thu, 28 May 2020 18:46:18 GMT

Plan

Premium

Country

Device

Samsung Galaxy S5 Neo

Operating System

Windows 10

My Question or Issue

Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes long

How can i fix this?

also, can only official Artists set a Playlist into an Album?

Thank You

Re: Local Files show Wrong Playtime

Carlrmyers — Tue, 17 Aug 2021 05:00:55 GMT

I'm getting the same problem only the songs show as ~15 seconds instead of longer. The entire song plays fine, but would like to upload local files and keep everything in one place without having to worry**bleep** like this.

Re: Local Files show Wrong Playtime

Elena — Wed, 18 Aug 2021 09:22:13 GMT

Hey @Carlrmyers,

Thanks for reaching about this on the Community!

Let's try to tackle this issue with some troubleshooting 🙂 First you can try to log out from everywhere and then to do a soft reset (turning off and on again) of your used devices.

Try to move your files in a different folder and then try to synchronize them once again. It could be helpful to also check out the supported file formats here, and to make sure that your local files came form legal sources.

We'd suggest that you also check if your devices run the latest versions of the Spotify app, and if needed to perform a clean reinstall.

We hope this helped. Keep us posted how it goes down for you.