topic Invisible profile and playlist in Desktop (Windows)

Invisible profile and playlist

Anna1241 — Sun, 31 May 2020 20:32:01 GMT

Plan

Free

Country

Italy

Device

HP Pavilion Notebook

Operating System

Windows 10

My Question or Issue

Hello,

I noticed that my spotify profile is invisible to other people and also all my playlist that are clearly public. In fact, if i search my username, the message is "no results found". I have logged in and out many times from my profile, but the situation is the same. I have to say that i also had this issue in another account ( that I deleted later ) and I don't know why. Can you please help me? Thanks a lot!

Re: Invisible profile and playlist

OneByBoo — Mon, 01 Jun 2020 07:09:44 GMT

Hi there @Anna1241

thanks for reaching out !

Could you please mention your username + playlist names and their links for me to check them on my own account ?

Thanks for your cooperation 🙂

Re: Invisible profile and playlist

Anna1241 — Mon, 01 Jun 2020 08:29:05 GMT

My profile link: https://open.spotify.com/user/26hgyik4solsl514w4nr9qikd?si=42LQ1hOdSmSx0aGmVMt2og

(my username is "Anna Turato" so my name and surname )

My playlist link: https://open.spotify.com/playlist/7uc0ObD3rvKmQa562BkviX?si=xrfvPpe4QgSjVBarrHo5tA

Ps: I noticed that if i go to my account on web, my username is random and not "Anna Turato". Here it is: 26hgyik4solsl514w4nr9qikd maybe it's linked with the issue?

Thanks" 🙂