topic Re: Profile Picture Won't Change in Desktop (Windows)

Profile Picture Won't Change

plantmuffin — Thu, 11 Jun 2020 11:31:01 GMT

Plan

Free

Country

Device

Laptop

Operating System

Windows 10

My Question or Issue

So a couple of weeks ago, I went to change my profile pic. On my profile it changed, but in the top right hand corner, it displayed my old profile pic. When I closed down the app and opened it again - my old profile pic was there. I initially didn't think too much of this. I tried again today, and it still wouldn't update. I have tried logging out and then logging back in and it still won't change. I then tried removing the original image and replacing it, but that hasn't worked either. And now when I close down the app and open it - I don't have a profile picture. I then tried logging back in again, and it still didn't update. I've even reinstalled the app. I've done everything that other articles have said to do, but nothing is working. Any advice, or am I just going to have to live with this?

Re: Profile Picture Won't Change

skroon19 — Thu, 11 Jun 2020 22:39:27 GMT

Hello plantmuffin, welcome to the Spotify Community!

Thanks for reaching out, we're happy to help.

I suggest you to try update your profile picture using another device e.g. an phone, you can change your profile picture through the app.

Normally profile pictures will change within 72 hours for your own view.

Could you also link your profile so that we can take a look at your profile?

Keep us posted!

Re: Profile Picture Won't Change

ParentalControl — Fri, 12 Jun 2020 21:26:36 GMT

I have the same problem. 1.1.34 windows 10 store version. Uninstall and reboot and reinstall doesn't work.