Why does my spotify crash

ivanfwolf — Thu, 18 Jun 2020 01:10:42 GMT

Plan

Premium

Country

Canada

Device

Operating System

Windows 10

My Question or Issue

The desktop app keeps on crashing, doesn't matter whether I have hardware acceleration On/Off it happens regardless. Some days It doesn't happen at all; some days It happens 10+ times. It usually steadily increases In memory usage (shown In picture) until It eventually crashes. It probably doesn't help that I have a huge Que of music lined up but I don' think It should happen regardless.

Thanks In advance for the help.

Re: Why does my spotify crash

Ivan — Thu, 18 Jun 2020 13:20:13 GMT

Hey there @ivanfwolf,

Thanks for searching for the answer you need here!

In case the Spotify app is often crashing on your PC it's possible that you need to get the latest app version with all of its current features updated. With a fresh version of the app such crashes aren't expected to occur even after adding a lot of songs to the play queue.

To do this you'll need to perform a clean reinstall of the desktop app. This way you can start afresh with Spotify on any device. Check out this help page in order to find the steps for clean reinstall depending on the device in use. Once you’ve performed the clean reinstall make sure you re-download your offline music and podcasts.

Hope this helps. Let us know how it goes.

topic Why does my spotify crash in Desktop (Windows)

Why does my spotify crash

Re: Why does my spotify crash