topic Won't Stop Shuffling in Desktop (Windows)

Won't Stop Shuffling

tmccarthy123456 — Fri, 19 Jun 2020 18:19:55 GMT

I'm have Spotify Premium and am using the Desktop app for Windows 10.

The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a day, but the problem returns.

How can I fix this?

Re: Won't Stop Shuffling

Elena — Sun, 21 Jun 2020 10:24:45 GMT

Hey there @tmccarthy123456!

Thanks for reaching out to us about this.

Can you make sure that your queue is clear with the steps here?

In case that doesn't solve the issue, we'd recommend clearing your cache and restarting your device.

Keep us posted on how it goes, we'll be here if you need more help.

Re: Won't Stop Shuffling

NickPolo1408 — Tue, 12 Oct 2021 00:38:59 GMT

No it did not work! this is what shows up

Re: Won't Stop Shuffling

Alex — Wed, 13 Oct 2021 07:45:56 GMT

Hi @NickPolo1408,

Thanks for the post.

From your screenshot we can see that you're getting an error message. This board is about the Shuffle function.

If you have an issue with Spotify unable to play songs, please open a new thread on the Windows help board 🙂

Cheers.