topic Re: Spotify behind a https proxy in Desktop (Windows)

Spotify behind a https proxy

krispysam — Thu, 02 Jan 2014 07:55:26 GMT

Hi,

At work I am using Spotify connected by a https proxy. It seems Spotify does not like this kind of connection as the following is broken:

Browse (only the loading gif shows here)
Discover (no images shown)
Artist overview page (no images in album list)
Who to follow: No images
App finder: No images
Apps won't work

Can you please fix these bugs?

Oh, and this is on Spotify for Windows version 0.9.6.81

Re: Spotify behind a https proxy

Josh — Thu, 02 Jan 2014 09:55:16 GMT

Hello!

Have you tried the steps in this post? 🙂 Let me know!

Re: Spotify behind a https proxy

krispysam — Thu, 02 Jan 2014 10:04:47 GMT

So the proposed solution is:

In Internet Explorer, go to Tools --> Internet Options --> Connections --> LAN settings --> uncheck "Automatically detect settings".

This setting is already unchecked on my computer, so this sadly does not solve anything for me.

Re: Spotify behind a https proxy

Peter__ — Thu, 02 Jan 2014 10:20:29 GMT

Does the solution someone else posted below help?:
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Mac-Windows-0-9-0-128-Apps-can-t-connect-anywhere-behind-proxy/m-p/448704#M52332

Re: Spotify behind a https proxy

krispysam — Thu, 02 Jan 2014 10:57:35 GMT

Cool, that fixed it. Thanks 🙂

Re: Spotify behind a https proxy

cwp500 — Fri, 25 Apr 2014 09:42:07 GMT

I'm having the same problem. This doesn't seem like an appropriate long term fix.

Re: Spotify behind a https proxy

Peter__ — Fri, 25 Apr 2014 10:52:49 GMT

Are you getting a crash or just missing content in the client?

Re: Spotify behind a https proxy

watagangsta — Wed, 30 Apr 2014 18:00:13 GMT

holy **bleep** thank you. I know it's not your solution but i would never have found it otherwise

Re: Spotify behind a https proxy

garib — Sat, 05 Jul 2014 19:38:49 GMT

Hi,

when I use Spotify at home with my notebook i read this kind of error: "The country is not the same you set up in your profile. To continue to use Spotify, update your profile or upgrade your Spotify account".

No problems with my android app!

Re: Spotify behind a https proxy

Joe — Sat, 05 Jul 2014 19:46:56 GMT

@garib what country is set on this page and what country shows for your IP address here?

Re: Spotify behind a https proxy

garib — Sat, 05 Jul 2014 19:54:16 GMT

In both i read Italy but it shows a different Province I live. Maybe due a proxy server?

Re: Spotify behind a https proxy

Joe — Sat, 05 Jul 2014 20:02:37 GMT

If you are behind a proxy, try disabling it to see if you still get the same message.

Re: Spotify behind a https proxy

garib — Sat, 05 Jul 2014 20:09:33 GMT

@Joe wrote:

If you are behind a proxy, try disabling it to see if you still get the same message.

I'm connecting throught a wifi satellite modem. Maybe It is the cause.

I've just tried to change the CAP address how read in that IP but I'm still offline.

help me

Re: Spotify behind a https proxy

Joe — Sat, 05 Jul 2014 20:13:25 GMT

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

Re: Spotify behind a https proxy

garib — Sat, 05 Jul 2014 20:14:45 GMT

@Joe wrote:

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

ok many thanks

Re: Spotify behind a https proxy

daaim0 — Mon, 15 Jun 2015 11:29:11 GMT

To use spotify behind a http proxy, nagivgate to C:\Users\username\AppData\Roaming\Spotify. Open prefs using notepad. In the network.proxy.addr line, change the @https to @http.

This is what I do when I have this issue because my proxy isn't https.

Re: Spotify behind a https proxy

phi001 — Tue, 07 Jul 2015 11:19:12 GMT

I does not help in 1.0.8. When I change @https to @http Spotify cannot connect at all.

Re: Spotify behind a https proxy

daaim0 — Wed, 08 Jul 2015 10:27:19 GMT

Interesting okay. I'm running 1.0.8.59 and it's still working for me with @http