topic Re: I cannot hide or unhide songs. (The icon doesn't even appear) in Desktop (Windows)

I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Sat, 18 Jul 2020 03:58:39 GMT

Plan

Premium

Country

USA

Device

Operating System

Windows 10

My Question or Issue

I cannot hide or unhide any songs. The icon doesn't even appear. I accidentally hid a song I liked and I cannot find out to unhide it. I went into display options and checked "Show unavailable songs in a playlist" but I still cannot unhide it.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Sat, 18 Jul 2020 18:17:33 GMT

HELP PLEASE

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Joel-M — Sat, 18 Jul 2020 18:50:49 GMT

Hi there. Thank you for reaching out to the Community. Can you show me your issues with a screenshot? I will appreciate it, and I will look into it as soon as I can. Thanks.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Sat, 18 Jul 2020 20:11:18 GMT

The hide symbol used to appear but it doesn't anymore. I can't find any option to unhide songs.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Mon, 20 Jul 2020 03:27:47 GMT

Hello?

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Joel-M — Mon, 20 Jul 2020 03:30:07 GMT

I'm sorry, I am currently working on it and seeing what is the best possible way and/or solution to finding your problem. Thanks for your patience. I will get back to you as soon as I can.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

jesse-575 — Mon, 20 Jul 2020 14:14:17 GMT

Best i can tell, spotify haven't added this functionality to the windows application. I can only see the hide song buttons from android... extremely frustrating.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Tue, 21 Jul 2020 02:58:28 GMT

Thank you.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Tue, 21 Jul 2020 02:58:47 GMT

I have an android as well but I still can't see the hide option 😕

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

jesse-575 — Tue, 21 Jul 2020 12:47:19 GMT

Do you have premium? I know that even on android, it's limited to premium users only.

For me it's hidden under the 3 drop menu, right under "add to playlist". it's not on my main screen, opposite the heart icon like it is on daily mixes.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Elena — Tue, 21 Jul 2020 14:03:22 GMT

Hey there @Theologiae,

Thanks for reaching out to the Community. Don't worry we're here to help 🙂

Keep in mind that the option to Hide/ Undo hidden songs is currently only available on mobile devices. If you'd like it to be introduced also for the desktop version of the app, you can post an idea here. That's how you'll receive the latest updates on the matter as soon as there are any.

To learn how to make hidden songs visible again just visit this page. This should make them appear again in all playlists. If any of the buttons for the Hide/ Undo hidden songs are missing, we suggest you do a clean reinstall of the app.

Hope you find this useful. Keep us posted if you have any questions.

Have a great day!

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Thu, 23 Jul 2020 00:24:11 GMT

I just uninstalled Spotify on my Samsung completely. I reinstalled it and I still cannot hide or unhide songs.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Thu, 23 Jul 2020 00:27:48 GMT

Yeah I have premium. I still can't see it but I'm trying to uninstall and reinstall it rn.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Thu, 23 Jul 2020 00:57:47 GMT

I did what THIS said and it still didn't work.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

jesse-575 — Thu, 23 Jul 2020 12:31:42 GMT

Can you screenshot the 3 dot menu?

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

Theologiae — Sun, 26 Jul 2020 05:07:30 GMT

On the first page of this thread the picture I sent is a picture of the three dot menu.

Re: I cannot hide or unhide songs. (The icon doesn't even appear)

jesse-575 — Mon, 27 Jul 2020 12:18:01 GMT

I see a picture of the 3 dot menu from either a windows desktop app, or from open.spotify.com. I was wondering if you could send a screenshot from your android phone.

Perhaps i am misunderstanding. You said above "I just uninstalled Spotify on my Samsung completely" if you mean a samsung device running windows, that is the issue. hiding a song isn't currently available on windows devices.

But if you mean a samsung android phone, yes it should work. If you can get us a screen shot from that device.