Spotify Web Player Doesn't Open

Kazuya98 — Wed, 29 Jul 2020 12:51:25 GMT

Plan

Premium

Country

Portugal

Device

DELL Desktop / Xiaomi Redmi Note 9 Pro

Operating System

Windows 10 / Android 10

My Question or Issue

I was listening to music on my DELL desktop using Google Chrome and suddenly it stopped. I tried refreshing the page, but then it doesn't open anymore. It stays a black page with no information whatsoever.

So I tried opening the app via my Xiaomi and it works, I opened Google Chrome on my Xiaomi and tried to open the web player, and the same issue appears on my phone: it's just a black page with nothing else. I tried different browsers such as Microsoft Edge, Internet Explorer, it still doesn't open, no matter the device I use, it only appears a black page whenever I try to open the web player.

Also, tried incognito, same issue.

Tried cleaning navigation data, same issue.

Restart both devices, same issue.

Can you, please check what seems to be the issue and how/when will it be fixed?

Thank you in advance,

Kazuya98

Re: Spotify Web Player Doesn't Open

music1213 — Wed, 29 Jul 2020 12:52:27 GMT

Same issue on a chromebook in the United States!

Re: Spotify Web Player Doesn't Open

music1213 — Wed, 29 Jul 2020 12:56:51 GMT

Just was fixed for me!

topic Re: Spotify Web Player Doesn't Open in Desktop (Windows)

Spotify Web Player Doesn't Open

Re: Spotify Web Player Doesn't Open

Re: Spotify Web Player Doesn't Open