App stop working when using search bar

CarlOvernet — Fri, 31 Jul 2020 16:40:01 GMT

Plan

Premium

Country

Italy

Device

Desktop

Operating System

Windows 10

My Question or Issue

Hi all.

I'm having such a truoble using spotify on my desktop. I get several errors like "The spotify is not responding". I'm solving this issue going into task manager and forcing all spotify active instances.
I even try to unistall and install a new spotify app, but nothing has change.

I'm getting now an other annoing issue, my search bar is not working anymore.. when i search something nothing happens and then i can't use spotify. After using search bar i have to kill the process from the task manager because i can't do anything then

i'd like to have some help for solving this.

Re: App stop working when using search bar

Ivan — Sun, 02 Aug 2020 08:36:08 GMT

Hey there @CarlOvernet,

Thanks for reaching out - we’re here to help!

We're currently aware of an issue with the Search bar causing the app to crash and our team is doing their best to resolve it as quickly as possible.

It'd be very helpful if you head over to this Ongoing Issue thread and add your +VOTE as well as provide us with the info requested. Make sure you follow the steps under Status Update as well.

This way you will stay up to date with any news on this and you'll help our developers find a fix.

If you have more questions, don't hesitate to reach out again.

topic Re: App stop working when using search bar in Desktop (Windows)

App stop working when using search bar

Re: App stop working when using search bar