https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/5010588#M89324 <P>Stop hardware accelerator,</P><P>Press ctrl + 0,</P><P>Hope it will work...,</P><P>&nbsp;</P><P>Cheers...</P> Tue, 04 Aug 2020 08:10:23 GMT Deadstronaut 2020-08-04T08:10:23Z https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/4809945#M79648 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Canada</P><P><STRONG>Device</STRONG></P><P>Desktop</P><P><STRONG>Operating System</STRONG></P><P>Windows 2016 Server</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>Every time I download spotify and then open it all i get is a black screen!</P><P>i've tried uninstalling and reinstalling, and restarting my computer.&nbsp;</P><P>it also has stoppedplaying in the web player but will still play on my phone.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="spotify.PNG" style="width: 999px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/106398i204881EA73735B09/image-size/large?v=v2&amp;px=999" role="button" title="spotify.PNG" alt="spotify.PNG" /></span></P> Thu, 22 Aug 2019 15:28:01 GMT https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/4809945#M79648 KP1991 2019-08-22T15:28:01Z https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/4810649#M79683 <P><SPAN>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23033728">@KP1991</a>, welcome to the Community.</SPAN><BR /><BR />Could you try disabling Hardware Acceleration?<BR />You can do that from the … dots menu top left corner.</P><P>&nbsp;</P><P>If that doesn't help could you try following the steps from <A href="https://community.spotify.com/t5/Spotify-Answers/Radio-Friend-Feed-Daily-Mix-are-missing-on-Windows-Desktop-What/ta-p/4631280" target="_blank" rel="noopener">this Spotify Answer</A>?</P><P>&nbsp;</P><P>Hope it helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 23 Aug 2019 16:29:31 GMT https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/4810649#M79683 Loxer 2019-08-23T16:29:31Z https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/5010588#M89324 <P>Stop hardware accelerator,</P><P>Press ctrl + 0,</P><P>Hope it will work...,</P><P>&nbsp;</P><P>Cheers...</P> Tue, 04 Aug 2020 08:10:23 GMT https://community.spotify.com/t5/Desktop-Windows/Black-Screen-for-Desktop-App/m-p/5010588#M89324 Deadstronaut 2020-08-04T08:10:23Z