topic Re: "Can't play the current song" all the time in Desktop (Windows)

"Can't play the current song" all the time

vittau — Mon, 27 Jul 2020 23:36:14 GMT

Plan

Premium

Country

Brazil

Device

Desktop PC

Operating System

Windows 10

My Question or Issue

Recently I've been getting lots of stuttering in songs and the error "Can't play the current song" keeps popping up. Already tried a clean reinstall.

Internet is fine. Looking at the task manager, it looks like Spotify is generating very little internet traffic, maybe it's having issues to keep up.

TIDAL is working just fine.

What's going on?

Re: "Can't play the current song" all the time

vittau — Sat, 01 Aug 2020 23:51:27 GMT

Still having this issue. Should I just cancel Spotify?

Re: "Can't play the current song" all the time

vittau — Tue, 04 Aug 2020 23:07:14 GMT

The same problem is happening on my Mac Mini.

It's not a network problem, download speeds are fine, TIDAL is fine, YouTube is fine...

Re: "Can't play the current song" all the time

Xenia — Wed, 05 Aug 2020 13:33:24 GMT

Hey there @vittau,

Thanks for reaching out about this on the Community!

If you're having playback issues on your Desktop device we recommend checking out this ongoing issue thread and following the steps in the Status Updated.

For issues with Mac devices we have a separate thread here.

Hope this info is useful. Give us a shout if you have any further questions.