topic Re: Can't Delete Playlist/Folder in Desktop (Windows)

Can't Delete Playlist/Folder

Masikoo — Tue, 25 Aug 2020 22:28:02 GMT

Device

Operating System

W10

My Question or Issue

I felt the need to clean up my playlist, and wanted to delete a folder, went to the folder click on delete and it seems that the folder won't delete and I can't move playlist from one folder to another and vice versa.

I uninstalled and re-installed the application but it seems not to have fix the issue.

Re: Can't Delete Playlist/Folder

Joel-M — Wed, 26 Aug 2020 02:09:29 GMT

Hey @Masikoo,

Thank you for reaching out to the Community. Can you try deleting your folder from your Desktop Player? Can you also try moving your playlist to the folders too on the Desktop Player? I would also recommend you visit this link. I helped solve this person's folder problem and thought it might help you.

Hope this helps and let me know how it goes. Thanks

Re: Can't Delete Playlist/Folder

Masikoo — Wed, 26 Aug 2020 02:43:52 GMT

Joel

Thank you the reply.

I have already tried this and it seems is not fixing the problem. When I said Application I meant desktop app not the application from the Windows 10 store.

I uninstalled the W10 Store App and downloaded the Desktop version and it seems not to have work when I tried it the first time around.

Re: Can't Delete Playlist/Folder

Joel-M — Wed, 26 Aug 2020 02:57:19 GMT

Hey @Masikoo,

I understand what you said but thought it might help you. Here you can try a clean reinstall on the App.

Meanwhile, I have also found some useful links that might help you. To see them please click here and here.

Hope this helps and let me know how it goes. Thanks!

Re: Can't Delete Playlist/Folder

MartinStoichkov — Wed, 26 Aug 2020 14:00:46 GMT

Hey @Masikoo,

just as a follow up to the other reply, there is now an Ongoing Issue, you can leave your vote and comments in, if you still experiencing problems deleting folders.

Also, it's worth trying to delete the folder from the Web Player, as it seems this works as a workaround for now.