Like/Love button doesn't respond

Damircati — Thu, 24 Sep 2020 13:51:36 GMT

Plan

Free

Country

Bosnia and Herzegovina

Device

Lenovo Ideapad

Operating System

Windows 10

My Question or Issue

I wanted to save few playlists, but when I click like/love button nothing happens. It doesn't respond at all. All worked perfectly few days ago.

Re: Like/Love button doesn't respond

Elena — Wed, 21 Oct 2020 07:43:08 GMT

Hey @Damircati,

Thank you for your post here in the Community. We're sorry for the late reply.

In this scenario we suggest that you perform a clean reinstall of the app since that will make sure there's no old cache files causing this.

If you try to like a song, will it appear on another device as liked? It would be great if you'd let us know if this occurs on one device or multiple devices.

If the clean reinstall doesn't do the trick - can you log in with another account on the device/devices this occurs on - such as a friend's or a family member's to see if the issue persists?

Keep us posted. We'll have an eye out for your reply 🙂

Cheers!

topic Like/Love button doesn't respond in Desktop (Windows)

Like/Love button doesn't respond

Re: Like/Love button doesn't respond