songs disappear when sorted by title, album or artist

rainbowforte — Wed, 02 Sep 2020 18:11:49 GMT

Plan

Premium

Country

USA

Device

Operating System

Windows

My Question or Issue

When I sort Liked Songs by date added, all of them appear in the list. But when I sort them by Title, Artist, or Album, almost all of the tracks disappear from the list. The ones it shows appear to be random, but it's the same tracks every time I sort them. When I play on shuffle, it only picks songs that are showing up on the list.

Re: songs disappear when sorted by title, album or artist

Elena — Wed, 30 Sep 2020 16:14:23 GMT

Hey there @rainbowforte,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this?

If you are, can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try a clean reinstall to clear any old files that might be causing issues.

If that doesn't do it for you, we'll need to know if this happens on all your devices and their models and OS version.

Keep us in the loop here.

topic Re: songs disappear when sorted by title, album or artist in Desktop (Windows)

songs disappear when sorted by title, album or artist

Re: songs disappear when sorted by title, album or artist