topic Re: Friends Feed not working in Desktop (Windows)

Friends Feed not working

Ghostb0rk — Fri, 02 Oct 2020 21:21:32 GMT

Plan

Free

Country

USA

Device

Laptop

Operating System

Windows 10

My Question or Issue

I've seen this issue going on for 2 years. It's been happening to me for about 3 months or more now. The friends feed doesn't work for me. I have two friends on spotify, and neither of them are showing up. I've tried a complete, fresh reinstall, logging out and logging back in, updating spotify, using different networks. None of this works. The users are following me and I'm following them.
Spotify simply shows "find friends."

Re: Friends Feed not working

OneByBoo — Sun, 04 Oct 2020 17:32:59 GMT

Hi @Ghostb0rk,

thanks for reaching out !

Could you please let me know if your account is Facebook or Email based ?

Thanks for your cooperation 🙂

Re: Friends Feed not working

Ghostb0rk — Sun, 04 Oct 2020 17:43:17 GMT

Technically both! I originally signed up through email and then connected it to my Facebook account

Re: Friends Feed not working

OneByBoo — Mon, 05 Oct 2020 06:32:42 GMT

Hi @Ghostb0rk,

thanks for the update !

I would recommend giving a visit to your account overview page here and:

1. Find the "Privacy Settings" tab on the left menu

2. Make sure that the "Process My Facebook Data" tab is on

3. If the tab is on, toggle it off and back on

4. Give your account a few hours to check if it helped

Let me know how it goes 🙂

Re: Friends Feed not working

Ghostb0rk — Thu, 08 Oct 2020 21:34:55 GMT

Only one of my friends showed up, the other hasn't even after a few days.

Re: Friends Feed not working

OneByBoo — Fri, 09 Oct 2020 11:40:22 GMT

Hi @Ghostb0rk,

thanks for the update !

I would suggest you check your Facebook account's privacy to make sure Spotify has all the permissions needed on that end as well.

Furthermore, log out everywhere and back in to "shake" things up a bit.

Let me know how it goes 🙂

Re: Friends Feed not working

Ghostb0rk — Fri, 09 Oct 2020 21:44:25 GMT

I checked Facebook, and Spotify has all permissions needed. However, my friend still doesn't show up, but I show up on his feed.

Re: Friends Feed not working

OneByBoo — Sat, 10 Oct 2020 10:14:19 GMT

Hi @Ghostb0rk,

thanks for the update !

Could you please provide me with your friend's profile so I'll check what happens when I add them on to my private account ?

Thanks for your cooperation 🙂

Re: Friends Feed not working

Ghostb0rk — Sat, 10 Oct 2020 20:45:48 GMT

sure, do you mind if I PM it to you instead? I'm not sure if he'd be comfortable with me putting it on a forum. If not I understand 🙂