topic Re: Spotify Community feedback crashes in Desktop (Windows)

Spotify Community feedback crashes

Dakimaz — Wed, 09 Sep 2020 13:52:03 GMT

You asked for feedback on Spotify Community, and it crashed. See picture

Re: Spotify Community feedback crashes

Elena — Fri, 09 Oct 2020 10:23:17 GMT

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

As we haven’t seen any similar posts about this recently, could you let us know if you experienced this at a later point?

If you are, we'll need to know if this also happens in an incognito window or using a different browser so that we'll be able to report it.

Keep us in the loop here.

Re: Spotify Community feedback crashes

Dakimaz — Thu, 15 Oct 2020 12:21:35 GMT

No, I don't frequent the community often. It is also difficult to reproduce as the prompt for feedback is made by your website and not something I actively make a request for.

Re: Spotify Community feedback crashes

Katerina — Thu, 15 Oct 2020 12:33:57 GMT

Hey there @Dakimaz,

Thanks for adding these details!

If you have a chance to reproduce this, it'd be helpful if you could share the link of the page you were trying to access or the page that you came across before you were redirected to the Community for feedback.

This could better helps us troubleshoot what's happening or update any relevant links if the page you were being directed to is no longer available.

On another note, if you'd still like to share feedback in the Community the best place to do so would be in our Ideas exchange. For more details on how your feedback then reaches Spotify, we'd suggest taking a look at this Spotify Answer.

Hope this is helpful but don't hesitate to give us a shout if there's anything else!

Have a lovely day 🙂