topic Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF in Desktop (Windows)

Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Mon, 02 Nov 2020 09:59:52 GMT

Plan

Premium Family

Country Germany

Device

Operating System

Win 10

Firefox 81 Webplayer

My Question or Issue

Ich nutze das Mixtape bzw. diese Playlist. Leider stoppt die Musik nach jedem Titel?

(in Opera funktioniert es - Musik spielt weiter)

Wie kann ich das in Firefox einstellen, das die Musik NICHT stoppt?

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Billy-J — Mon, 02 Nov 2020 15:37:01 GMT

Hey @User242, thanks for reaching out t the Community!

Hope you don't mind me replying in English. I'm afraid this feature isn't possible at the moment, but I could see how this can be useful. You can always create a new Idea about this here, and I'll also pass your feedback on to the right folks

I'll be here if you need anything else!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Tue, 03 Nov 2020 09:18:05 GMT

Hello!

I dont't want this as a new feature!

I do NOT want Spotify to stop after EVERY track in the web player with firefox 82!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Billy-J — Tue, 03 Nov 2020 15:17:23 GMT

Hey @User242,

I understand your concern. It's not possible to autoplay on the Web Player, which is why I mentioned in my last reply to create a new Idea so that this could be a new feature on the Web Player.

Hope this helps - if you need anything else, just give me a shout!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Tue, 03 Nov 2020 21:45:53 GMT

Hello!

Please tell me, why it works with chrome (latest) and not with firefox(latest)?

Wy could i listen to several songs, one after another (the hole playlist) in chrome, but if I use firefox, i can't ??

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Billy-J — Wed, 04 Nov 2020 07:21:22 GMT

Hey @User242,

I tested this on Chrome - and it doesn't play the next song by itself. Can you send me a screen recording of what happens after one song is done playing? I'd like to take a look.

Keep me posted!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Thu, 05 Nov 2020 08:35:12 GMT

Hello!

I send you 2 video files.

Chrome.mp4

Web Player plays track 5 and after that, it plays track 6 WITHOUT any klick or so.

Firefox.mp4

Web Player plays track 5 and then it stops / does not play track 6.

This behaviour is on every pc with chrome and firefox....

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Billy-J — Fri, 06 Nov 2020 08:07:13 GMT

Hey @User242,

Can you try this in an incognito browser and a different account in Firefox and see if that makes a difference?

Let me know how this goes!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Sun, 08 Nov 2020 18:30:09 GMT

Hello!
I tested it in firefox privacy Windows - same behaviour
I tested it on different firefox installations (different PC) - same
behaviour

What can I do now?

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Alex — Mon, 09 Nov 2020 15:40:54 GMT

Hi there @User242,

Can you let us know if the web player on Firefox behaves the same if you log in with a different account.

We'll be on the lookout for your reply.

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Mon, 09 Nov 2020 17:42:09 GMT

Hello!
It behaves the same.

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Mihail — Tue, 10 Nov 2020 07:37:15 GMT

Hey @User242,

Thanks for testing that out!

Could you let us know if all playlists are affected or only specific ones? If it's the latter, we'd appreciate it if you share their Spotify URI's. That way we can better understand what's causing this behavior.

Keep us posted. We're always one reply away.

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Tue, 10 Nov 2020 15:07:00 GMT

...every Playlist (generated from spotify or from me...), every album etc....

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Jeremy — Wed, 11 Nov 2020 07:06:06 GMT

Hey there @User242,

Thank you for your reply.

Does this occur on your phone or computer or both?

Note: The browsers currently supported are Firefox 47+.

We'll keep an eye out for your reply 🙂

Cheers!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Wed, 11 Nov 2020 17:46:09 GMT

Hello!

It occours on:
Firefox newest Version 81 and newer on every (!) PC

It Occours NOT on:
Chrome browser (newest), Ipad newest App, Android 10 APP, Iphone 11
newest App, Webplayer.....

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Billy-J — Wed, 11 Nov 2020 18:26:09 GMT

Hey @User242,

In this case, I'd recommend checking out the Ongoing Issue here. From there, you can report the issue you're experiencing.

Hope this helps.

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Wed, 11 Nov 2020 19:07:09 GMT

No.This topic is completely different!

Once again:
The problem is this:
If I want to play an album or a playlist, it will NOT work with Firefox.
After ONE track the web player stops in firefox!

In Chrome, the web player plays the next track.

I have already sent you viedeos in which you can see and recognize the
problem!
I can't understand why it's so hard to see what the problem is!

Again: If a tracklist is to be played, the web player in Firefox ONLY
plays ONE TITLE and STOPS.

In CHROME HE PLAYS ALL TITLES!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Jeremy — Thu, 12 Nov 2020 08:22:09 GMT

Hey again @User242,

Thank you for your reply.

Can you try with another internet connections to see if the issue persists?

Keep us posted 🙂

Cheers!

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

User242 — Sun, 07 Mar 2021 07:56:02 GMT

Hello!

The problem is still there.

Webplayer stopps playlist / album in firefox after 1 Song.

It doesn't plays continuously.

In chrome - everything is ok.

Re: Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

Alex — Sun, 07 Mar 2021 08:06:48 GMT

Hey there @User242,

Thanks for getting back to us.

Can you try to clear the cache from your Firefox browser. After that remove any entries containing Spotify from the Host files on your PC - follow the guide provided here.

Let us know if this helped.

Cheers.