Homepage is bugged

Anon230 — Sat, 14 Nov 2020 12:13:49 GMT

Device info

- premium plan;

- version: 1.1.44.538.g8057de92 (Microsoft Store version);

- o. s. version: 64-bit Windows 10 Home;

- screen: 1920x1080 screen scaled in Windows settings by 125%, thus effectively 1536x864 as this website shows https://bestfirms.com/what-is-my-screen-resolution/ resolution of 1536x864

My Question or Issue

A few of lists (recently played, new podcasts episodes, discover...) are bugged - the album covers are cut and then there is just a black screen.

What did not help:

- deep reinstallation (I tried both the MS store version and normal desktop version);

- logging with another account did not help;

- restarting PC;

- hosts file does not contain entries that need to be removed;

- enabling/disabling hardware acceleration.

If I scale my screen in Windows settings on 100% or 150%, then it works fine. If it is 125%, then the bug occurs.

Thank you for any help in advance

Re: Homepage is bugged

Ver — Thu, 19 Nov 2020 07:43:12 GMT

Hey there @Anon230,

Thanks for getting in touch with us 🙂

Any non-standard resolutions could cause some distortions. We're currently working on improving our desktop app. This could be fixed in a future update. That's why we'd suggest to keep your app up-to-date.

If you have questions, don't hesitate to reach out to us. We'll be happy to help.

topic Homepage is bugged in Desktop (Windows)

Homepage is bugged

Re: Homepage is bugged