topic Re: About Page Image Carousel in Desktop (Windows)

About Page Image Carousel

fletcherarnold — Wed, 18 Nov 2020 14:13:38 GMT

If I go to an artist's About page and there are multiple images, the buttons to go the next/previous image do not work. They always used to but stopped some time ago (months?) Is anyone else experiencing this?

Plan

Unlimited

Country

England

Device

HP Laptop

Operating System

Windows 10

My Question or Issue

Re: About Page Image Carousel

ThisCommunitySucks — Thu, 19 Nov 2020 04:45:31 GMT

Hi @fletcherarnold,

Thanks for posting in the Spotify Community!

Spotify is currently aware of an Ongoing Issue causing the behavior that you describe, and the right team is looking into this.

I recommend adding your +VOTE to this Ongoing Issue, even though its status is "Not Right Now" and there isn't an exact timeline for a fix. It will also be useful for you to Subscribe to this Ongoing Issue by clicking the three-dot menu next to its title; that way, you can be sure to be informed of any relevant updates.

In the meantime, I recommend using the Left and Right keys on the keyboard as a workaround.

I also recommend keeping your Spotify app up-to-date to make sure that you get the latest features and fixes.

Let me know if you have any questions, and have a good day!

Re: About Page Image Carousel

fletcherarnold — Thu, 19 Nov 2020 07:18:12 GMT

Thank you for your helpful response...I hadn't realized there was a workaround.

Also good to know it's not just me!

I can make do with using the arrow keys for now.

Fletcher