topic Problem with keyboard in Desktop (Windows)

Problem with keyboard

genncraft — Tue, 15 Dec 2020 21:41:25 GMT

Plan

Premium

Country

Italy

Device

MSI PC

Operating System

Windows 10

My Question or Issue

Hi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days they don't work if spotify is in the background, but they only work if I'm inside the application. On other apps if in the background (like youtube on chrome) the keys work. I have seen in all possible settings, I need help xD

Re: Problem with keyboard

Ivan — Thu, 17 Dec 2020 08:52:34 GMT

Hey @genncraft,

Thanks for searching for the answer you need here!

First thing you can try here is running a clean reinstall of the Spotify app on your PC. This will make sure you get the latest app version with all necessary updates.

Another thing you can try is checking if you experience the same after cleaning up your hosts file from entries that need to be deleted. Follow the steps described here on how to do that.

Let us know how you get on! We'll be here in case you need any further help with this.