topic Re: Spotify ads in Desktop (Windows)

Spotify ads

koziox — Wed, 23 Dec 2020 00:41:49 GMT

Plan

Free

Country

Poland

Device

Operating System

Windows 10

My Question or Issue

On spotify i get my language ads, but sometimes i get some Ad about cream in spanish or some other language idk.

Re: Spotify ads

Mihail — Fri, 25 Dec 2020 09:39:44 GMT

Hey @koziox,

Thanks for reaching out to the Community.

Could you please make sure that the country setting in your account is correct? That may be one reason why you get ads in different languages. If you're using VPN, make sure to turn it off, as it's not officially supported by Spotify and issues with it are expected behavior.

Keep in mind that some podcasts on the platform may include third-party advertising, host-read endorsements or sponsorship messages in their episodes. These may also be in a different language.

Hope this info is useful. Keep us posted on how it goes.

Re: Spotify ads

koziox — Fri, 25 Dec 2020 17:02:47 GMT

i have correct country in settings, and i dont use VPN.I dont get this ad always,i have my language ads but this is the only one diffrent language ad i get, its not like i get multiple diffrent language ads.Also i use spotify for almost 2 years and i got this problem recently.

Re: Spotify ads

Novy — Fri, 25 Dec 2020 17:18:19 GMT

Hi again @koziox,

Thanks for keeping us in the loop.

Would you mind sending over your device's make and model, along with the exact Spotify version you're currently running?

Also, let us know a rough time/date when you started to see this specific ad.

We'll be on the lookout for your reply.