topic Re: Spotify Pauses after 30 seconds in Desktop (Windows)

Spotify Pauses after 30 seconds

JaredLGillespie — Sat, 26 Dec 2020 20:59:20 GMT

Plan

Premium

Country

USA

Device

Windows 10 Desktop (Store App + Desktop), Android App (Samsung S9)

Operating System

Windows 10

My Question or Issue

When playing Spotify on any of my devices, the song pauses after exactly 30 seconds of playing. If I play the song again, the same thing happens 30 seconds later.

I originally noticed it on my Android phone when trying to play a song and bluetooth it to my car's speakers a week or so ago. Trying again today (haven't gotten it to work since), on my Windows 10 desktop (which I recently reset) using the Windows 10 store app, the desktop version of the app, and the web player all have this problem too.

Any song, I can start it at any point in time and 30 seconds later it will pause (i.e. playing at 0:09 will pause it at 0:39). It's basically unusable across any of my devices.

I've tried resetting my password and signing out of Spotify across all my devices to no avail. Any other suggestions?

Re: Spotify Pauses after 30 seconds

JaredLGillespie — Sat, 26 Dec 2020 21:14:27 GMT

Update: I was tinkering with random settings on the desktop app and after enabling "private session" it hasn't paused a song in the last 10 minutes...

Re: Spotify Pauses after 30 seconds

Novy — Sun, 27 Dec 2020 23:27:45 GMT

Hey @JaredLGillespie,

Welcome to the Community, thanks for reaching out about this.

If you're still having this issue, we'd first recommend performing a clean reinstall of the app. This is more thorough than a regular one and can be helpful for clearing any cache that might be causing issues. It will also get you the latest app version.

If this doesn't do the trick, could you try using a different network to see if the issue persists?

Let us know how it goes. We'll be on the lookout for your reply.

Re: Spotify Pauses after 30 seconds

Thebopx — Mon, 20 Jun 2022 21:19:06 GMT

im having the identical problem and this didnt help at all

Re: Spotify Pauses after 30 seconds

Jeremy — Wed, 22 Jun 2022 06:41:06 GMT

Hi there @Thebopx,

Thank you for your reply and for trying out the provided troubleshooting. Let's continue to take a closer look into this.

Can you remove all lines from your hosts file:

Open Notepad as an administrator (right-click > Open as Administrator)
Go to File > Open, and navigate to C:\Windows\System32\drivers\etc
Choose All Files instead of Text Documents next to the File Name box
1. You'll see a handful of files, pick hosts and click Open.
When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
Check for any entries with Spotify in the address
1. Examples may look like 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
If you do find any lines with Spotify, please remove them
Save your changes and restart Spotify

If the issue persists, can you let us know if this occur on one specific device or multiple deivces?

We'll keep an eye out for your reply.

Take care!

Re: Spotify Pauses after 30 seconds

ShadoSlayor — Thu, 30 Jun 2022 21:12:11 GMT

One reason I've found was discord was detecting spotify through my mic and it was automatically pausing in it because of "compliance of spotify terms and conditions" or something along the lines of that. follow up to the update, private session will fix this