Shuffle Broken

wmccune30 — Sun, 03 Jan 2021 00:16:50 GMT

Plan

Premium

Operating System

Win 10

My Question or Issue

when playing from my liked songs sorted by artist it will randomly shuffle the queue i.e. i start in "C" and after two songs it jumps to "P" and then there is no sense of alphabetization

Re: Shuffle Broken

Alex — Mon, 04 Jan 2021 08:56:57 GMT

Hi there @wmccune30,

Thanks for reaching out about this in the Community!

Make sure that the Shuffle icon in the Now playing view is switched off (grayed out).

You can also run a clean reinstall of the app, following the exact device specific steps in this Spotify Answer.

If that doesn't change anything let us know if any other playlists start playing in shuffle mode when sorted by artist.

Uploading a screen recording would also be helpful 🙂

We'll be on the lookout for your reply.

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