topic Re: High CPU usage Podcast Videos in Desktop (Windows)

High CPU usage Podcast Videos

tobiasmohl — Tue, 08 Dec 2020 13:00:49 GMT

Plan

Premium

Country

Sweden

Device

Laptop

Operating System

Windows 10

My Question or Issue

I have noted a very high CPU usage from watching podcast videos on the Spotify desktop app. When listening to music the CPU usage is around 1%, while watching a video is around 40%. Sometimes it spikes even higher and causes stuttering for both video and audio. The CPU usage for a Youtube video on Chrome is around 1%.

Re: High CPU usage Podcast Videos

Alex — Thu, 10 Dec 2020 13:52:56 GMT

Hi there @tobiasmohl,

Thanks for reaching out about this in the Community!

Can you give us a bit more info on this issue, we'd like to look into it?

Spotify Version
When did this start happening
Is it happening on every podcast or just specific episodes
Have you tried connecting to another network
Do you have Hardware acceleration enabled from the settings in the Desktop app

We'll be on the lookout for your replies 🙂

Re: High CPU usage Podcast Videos

StoneOcean — Tue, 19 Jan 2021 06:13:36 GMT

Spotify Version : 1.1.48.625.g1c87c7f7 (Microsoft Store version)
When did this start happening: Every time a start a podcast video

Have you tried connecting to another network: Yes

Do you have Hardware acceleration enabled from the settings in the Desktop app: Yes

Re: High CPU usage Podcast Videos

Ivan — Tue, 19 Jan 2021 08:35:44 GMT

Hey @StoneOcean,

Thanks for providing us with the necessary details.

If you experience what @tobiasmohl described it's a good idea to perform a clean reinstall of the Spotify desktop app. This will let you start afresh with the latest app version.

In case this persists after the clean reinstall, check your hosts file for entries that need to be deleted. Follow the steps described here on how you can do that.

Hope this helps. Keep us posted.